The TalkJS Dashboard just became much more powerful! (and more)

One of the most common requests is for better moderation features built into the TalkJS dashboard. We're delighted to release the first of those new moderation tools!

Conversation Details

After selecting a conversation from the activity viewer in the dashboard, you can now edit properties like its subject, photo, and welcome messages. If you want to get rid of the conversation completely, deleting all messages and removing it from the inbox's conversation list, you can do that too.

A screenshot of the conversation details page, showing Alice and Sebastian having a conversation about 8 kittens

Contact Suppression

We've also given you much more control over what content is automatically suppressed in chats, and allowed you to specify the replacement text. So if you want to ban phone numbers but allow links, you can! If that's not enough, you can even specify your own patterns to be suppressed.

We're working on a lot more moderation tools, so here's a sneak preview of the features we're working on adding to the dashboard:

  • Create + delete users, and choose which conversations they are in
  • Edit user properties like name, email address, and phone number
  • Edit + delete everyone's messages, and send messages as specific users

Is there anything we're missing that would help you moderate conversations? Get in touch and let us know! Leave a comment below, get in touch via our live chat, or email

Other Improvements

It has been 3 months since our last changelog, so read on to learn about everything else we've been working on behind the scenes. First a few smaller features and changes you might have noticed:

  • All plans now let you have more guests in a conversation: up to 300 for the basic plan and 1250 on growth, using super group chats
  • When sending a message with the REST API, you can send it as a reply to another message using the referencedMessageId parameter
  • We added a quickstart guide for Svelte and updated the React guide to show both Functional and Class components
  • We updated to a fancy new set of icons, so your chats will look better than ever
  • We completely redesigned our website and it's gorgeous!

With your help, we tracked down and fixed a lot of little bugs, like:

  • Specifying the conversation photo as a relative path like photo.jpg will be relative to your website rather than
  • On mobile, the popup close button is normal size again
  • When uploading a very tall image, the preview dialog doesn't extend off the top of the screen any more

And my favourite customer-reported bug: A kind Spanish user explained that the word Save should be translated to Guardar and not SaveGuardarThe  😂

However, our main focus since last time has been on improving the performance and stability of our servers. It's all a bit too technical to discuss here, but keep an eye out on our blog for posts taking a technical deep-dive into the improvements.

The important part is that our servers run faster, return less errors, and experience less downtime. We're not done yet, but we're confident that your TalkJS experience will be better than ever.

We're excited to be working on more user-visible features again, and hope you're excited too! Please do get in touch and let us know what you want to see in TalkJS this year, because everything we do is driven by your feedback!

@mentions in TalkJS are here!

You can now mention any participant in a conversation by typing @ followed by their name. Once you've typed the at-symbol, a menu will come up so you can quickly select the person you're looking for.

With the addition of mentions also comes a new option for notifications. When adding/updating a participant to a conversation, you can now set the "notify" option to "MentionsOnly" to only be notified when someone mentions the user. You can learn more about the different notification settings in our documentation on participants.

New Additions to the JavaScript SDK

  • Added a sendFile method to all widgets to send a file to the current conversation.. You can pass it a Blob to upload a specific file directly from your application. If you don't specify a file, the file picker dialog will open, so the user can pick a file to upload.
  • Added a sendLocation method to all widgets. It will send the user's current location in the current conversation.

Note that both methods still open the confirmation dialog, so the user can confirm or cancel sending the message.

React Native SDK TalkJS for React Native v0.4.0

With this release, we have updated the SDK's dependencies and peer dependencies to keep them up to date and also fix bugs in some of them. As of npm v7, peer dependencies are installed by default so upgrading the TalkJS SDK should also upgrade the peer dependencies accordingly. For yarn users, you may have to update the packages individually as shown:

yarn upgrade @notifee/react-native@^5.3.0 @react-native-community/push-notification-ios@^1.10.1 @react-native-firebase/app@^14.11.0 @react-native-firebase/messaging@^14.11.0 react-native-webview@^11.21.2

These libraries are defined as peer dependencies rather than dependencies since they contain native code and currently, React Native does not auto link transitive dependencies.

The new version of the notifee library also eliminates the need to add the local maven repository manually to your project. You can remove the section below. (Your app will still build and run if you don't remove it)

maven {
  url "$rootDir/../node_modules/@notifee/react-native/android/libs"

Improvements and Bug Fixes

  • Fixed an issue where certain sequences could of numbers and symbols could be incorrectly treated as phone numbers, meaning they would be turned into links or suppressed by contact info suppression.
  • Fixed an issue where the scroll position was not maintained properly when the on-screen keyboard opened.
  • Fixed an issue where quickly switching between conversations on a slow network could cause an error.
  • Fixed an issue in Safari where message parsing could cause an error.
  • Our dashboard should now give more useful errors for invalid APNS certificates
  • Guests can now delete messages in conversations, if their role grants them to necessary permissions.
  • Screen readers should now be able to better announce emoji in messages
  • Fixed an issue where push notifications on IOS didn't have a sound
  • Fixed an issue where the activity pag'e on the dashboard wouldn't load for certain customers with a lot of conversations
  • Fixed an issue where the scroll bar wasn't visible on dark themes

TalkJS for Flutter v0.3.0

New  Push Notifications

Push notifications are a critical part of what we offer and we are very excited to make it available on our Flutter SDK. Similar to our React Native SDK, we have abstracted registering of the device token among other things to make adding push notifications a fairly straightforward thing. You can check out our documentation for a step by step guide on what you'll need to do to setup push notifications on Android and iOS through Firebase and Apple Push Notification service respectively.

We are continuously working on improving our push notification implementation to make sure we properly cater to our users needs. Feel free to reach out to us with your suggestions and feature requests.

improvement File Upload on Android

Due to the nature of the WebView implementation on Android and limitations of the Flutter equivalent, we had initially shipped the Flutter SDK without support for file uploads on Android. At the time of writing, various factors prevent the maintainers of the Flutter Webview plugin from shipping this feature. We believe file upload is a core component of TalkJS and so we forked the plugin and added it to cater to our Flutter SDK.

Other than your users on Android being able to upload files, there's nothing to be done from your end. Remember, you can always enable or disable file attachment for a specific role through the dashboard.

Link Previews, Custom Message Actions in the Flutter SDK, and More!

We just added Link Previews to TalkJS.

For most websites, the preview will show the title and a description of the page, but for media sites like YouTube, we'll embed the media right inside the message.

If you haven't made any changes to the UserMessage or SystemMessage component of the theme you use in TalkJS, they should start working automatically. If you did already change these templates, head over to our docs to learn how to add link previews to your theme.

Improvements to the Flutter SDK

The Flutter SDK also has some new goodies in store:

  • The Chatbox and ConversationList widget now accepts an onLoadingStateChanged parameter, which can notify you when the widget's content has fully loaded.
  • The Chatbox widget now takes an onCustomMessageAction handler, which you can use to respond when the user triggers custom message actions.
  • Fixed a scrolling issue when the Chatbox widget is placed in a bottom sheet.

Easily Set Up a Custom Domain for Emails 📧

For a long time now, TalkJS has let you use your own domain for sending emails, and handling email replies, but up until recently, this required contacting support. Now, you can easily do this yourself.

To add a custom email domain, click the account menu in the top right of the TalkJS dashboard, then click "Email domains". After adding the domain, click "details". You'll see some instructions on how to set up the necessary DNS records. Lastly, you'll want to go to the Settings page of your dashboard, and under Email Domain, select the domain you just added.

Bugfixes 🐞 

We've fixed several bugs since our last changelog entry, including:

  • Fixed an issue where flag emoji wouldn't show up on Windows in most browsers
  • Fixed an issue where in dark themes, the scroll bar wasn't visible.
  • Fixed an issue where we sometimes sent the same email notification multiple times

Keyboard events

TalkJS lets you build a chat feature in hours instead of months.



  • Bugfix: Users sporadically unable to send messages after seeing "Conversation not found" or creating a conversation in parallel with loading a chat UI
  • Bugfix: when enterSendsMessage is true, pressing enter did not inserts a newline
  • Security improvements

React Native SDK

New We have some exciting news! We have shipped a React Native SDK 😄.

Prior to this release, getting TalkJS running in React Native applications required developers to perform multiple tasks like creating an HTML file for the webview, passing parameters from the app to the JavaScript running in the webview and sometimes even adding handlers so the code in the webview could call back to the app.

With the React Native SDK you can get TalkJS running in your React Native application with a few lines of code:

<TalkRn.Session appId='YOUR_APP_ID' me={me}>
  <TalkRn.Chatbox conversationBuilder={conversationBuilder} />

The new SDK makes it easier to use TalkJS in React Native applications by providing React Native Components that will feel natural to anyone using React Native.

Developers will now write significantly less code, save time and also make their code less error-prone. Additionally by using the SDK developers are guaranteed of backwards compatibility, meaning their code will always run even as TalkJS evolves.

So go ahead and check out our React Native Getting Started Guide.

We can't wait to see the cool stuff you are building!


New Conversation List Item theme component, Push notification improvements, message.deleted add to webhooks, added idempotency keys


Conversation List Item component: Theme your inbox list items with the new component.

Idempotency keys: Ensure exactly-once delivery of messages - Read more.

Webhooks: message.deleted added to the webhooks list in the dashboard.

API: Fully delete participants when leaving a conversation - Read more.

Push notification tester: You can now test your push notifications via the dashboard UI.


Android Push Notifications: Priority changed to high, which helps apps that aren't running in the background.

Emojis 😲: Updated to include newer emojis.

Dashboard Settings: Improved layout to give saving settings more visible.

Improved UX for autoscrolling new messages.

Security and performance improvements.


System messages suppressed in emails: Fixed a bug where system messages containing contact information were incorrectly being suppressed.

Faster, better, more secure

Added: You can now run TalkJS on a custom subdomain (eg This way, no network requests go to at all. (Enterprise plan only - get in touch if you're interested).


  • The Chat UI got much faster 🚀. It's snappier and uses less battery than before.
  • Made it possible to run TalkJS with a stricter Content-Security-Policy (docs)
  • "Send message" REST API endpoint now returns message IDs in the response payload
  • Made dashboard "Role editor" navigation clearer and easier to use


  • Sending a large message would not always scroll the message list down to the bottom correctly.
  • Inbox Feed Filters would sometimes not show sufficient data in the conversation list, or the "load more" button would be unavailable
  • showChatHeader: false was ignored in some cases, making it impossible to hide the header.
  • In the enlarged shared image view, the close button would display as "⨯" and not as "X" (on sites/apps that did not use UTF-8 encoding)
  • Email attachment file sizes were sometimes incorrectly reported in the Chat UI
  • CSS syntax errors in the Theme Editor could break the Chat UI without an actionable error. Now, it shows a useful error in the devtools console.
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