New Conversation List Item theme component, Push notification improvements, message.deleted add to webhooks, added idempotency keys


Added

Conversation List Item component: Theme your inbox list items with the new component.

Idempotency keys: Ensure exactly-once delivery of messages - Read more.

Webhooks: message.deleted added to the webhooks list in the dashboard.

API: Fully delete participants when leaving a conversation - Read more.

Push notification tester: You can now test your push notifications via the dashboard UI.

Improved

Android Push Notifications: Priority changed to high, which helps apps that aren't running in the background.

Emojis 😲: Updated to include newer emojis.

Dashboard Settings: Improved layout to give saving settings more visible.

Improved UX for autoscrolling new messages.

Security and performance improvements.

Fixed

System messages suppressed in emails: Fixed a bug where system messages containing contact information were incorrectly being suppressed.

Faster, better, more secure

Added: You can now run TalkJS on a custom subdomain (eg chat.yourcompany.com). This way, no network requests go to talkjs.com at all. (Enterprise plan only - get in touch if you're interested).

Improved

  • The Chat UI got much faster 🚀. It's snappier and uses less battery than before.
  • Made it possible to run TalkJS with a stricter Content-Security-Policy (docs)
  • "Send message" REST API endpoint now returns message IDs in the response payload
  • Made dashboard "Role editor" navigation clearer and easier to use

Fixed:

  • Sending a large message would not always scroll the message list down to the bottom correctly.
  • Inbox Feed Filters would sometimes not show sufficient data in the conversation list, or the "load more" button would be unavailable
  • showChatHeader: false was ignored in some cases, making it impossible to hide the header.
  • In the enlarged shared image view, the close button would display as "⨯" and not as "X" (on sites/apps that did not use UTF-8 encoding)
  • Email attachment file sizes were sometimes incorrectly reported in the Chat UI
  • CSS syntax errors in the Theme Editor could break the Chat UI without an actionable error. Now, it shows a useful error in the devtools console.

View Current MAU & Various Bug Fixes

Added: the current amount of Monthly Active Users to the billing page.

Fixed: Issue with headers not expanding when the Panel style has higher padding than the default.

Fixed: Issue where the inbox would show no conversations when a feed filter was applied, even when there were conversations that match the filter.

Several other bug fixes.

New themeable components (Chat Header & No Chats View), bug fixes

Added: New themeable component, Chat Header - customize the chat header with the new HTML & CSS template.

Added: New themeable component, No Chats view - customize the messaging and layout of the view when there aren't any chats with the new HTML & CSS template.

Added: Autofocus the message field on desktop devices, new option to toggle this behaviour with messageField.autofocus.

Fixed: When a user has been removed from a conversation, it will no longer be reported as unread when new messages come in.

Themes V2

From now on, you can customize your chat UI further by using the new Theme Editor, you'll have access to some of the component's HTML and CSS with more components being added soon. Read more about the Themes V2 update.

New

  • Customizing the UI with Theme Editor
  • New default theme
  • Ability to use the same theme for multiple roles
  • Custom data in messages (metadata)

Note – Your old themes will continue to work with the new upgrade.

View Themes Documentation

Webhook improvements

Added: Webhook event filters

It is now possible to toggle which webhook events you want to subscribe to, allowing you to only listen for events that are useful to your use case.

Chat UX improvements

  • Added: New dynamic group chat icon
    A set of avatars will now display on a group chat, showing avatars of some of the participants, along with a counter for the number of users in the chat. But, of course, you can always set your own icon too!




  • Fixed: Spacing on the typing indicator.

Chat UX improvements

  • Improved: in the Inbox, unread conversations are now marked clearer:

  • Added: a "new messages" marker, which clarifies which messages you've not seen yet. 

If you use Themes, both features will automatically adjust to your existing settings. The dot uses your "highlight" color, so it will automatically fit your design. Similarly, the marker for new messages uses the same style as day markers.

Feature release - 11th November, 2020


  • Added: Analytics to the Standard plan and above

  • Added: Ability to delete conversations via the REST API
  • Improved: App-wide performance
  • Improved: REST API documentation
  • Improved: Inbound email deliverability
  • Improved: FeedFilters ability to filter for users with lots of conversations
  • Fixed: Video preview is now viewable full screen in Chrome and Safari
  • Fixed: The chat UI from not scrolling to the bottom when a message is received and the user has scrolled up beyond a certain point
  • Fixed: Search icon contrast for dark themes
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