New Conversation List Item theme component, Push notification improvements, message.deleted add to webhooks, added idempotency keys


Added

Conversation List Item component: Theme your inbox list items with the new component.

Idempotency keys: Ensure exactly-once delivery of messages - Read more.

Webhooks: message.deleted added to the webhooks list in the dashboard.

API: Fully delete participants when leaving a conversation - Read more.

Push notification tester: You can now test your push notifications via the dashboard UI.

Improved

Android Push Notifications: Priority changed to high, which helps apps that aren't running in the background.

Emojis 😲: Updated to include newer emojis.

Dashboard Settings: Improved layout to give saving settings more visible.

Improved UX for autoscrolling new messages.

Security and performance improvements.

Fixed

System messages suppressed in emails: Fixed a bug where system messages containing contact information were incorrectly being suppressed.

Faster, better, more secure

Added: You can now run TalkJS on a custom subdomain (eg chat.yourcompany.com). This way, no network requests go to talkjs.com at all. (Enterprise plan only - get in touch if you're interested).

Improved

  • The Chat UI got much faster 🚀. It's snappier and uses less battery than before.
  • Made it possible to run TalkJS with a stricter Content-Security-Policy (docs)
  • "Send message" REST API endpoint now returns message IDs in the response payload
  • Made dashboard "Role editor" navigation clearer and easier to use

Fixed:

  • Sending a large message would not always scroll the message list down to the bottom correctly.
  • Inbox Feed Filters would sometimes not show sufficient data in the conversation list, or the "load more" button would be unavailable
  • showChatHeader: false was ignored in some cases, making it impossible to hide the header.
  • In the enlarged shared image view, the close button would display as "⨯" and not as "X" (on sites/apps that did not use UTF-8 encoding)
  • Email attachment file sizes were sometimes incorrectly reported in the Chat UI
  • CSS syntax errors in the Theme Editor could break the Chat UI without an actionable error. Now, it shows a useful error in the devtools console.

New themeable components (Chat Header & No Chats View), bug fixes

Added: New themeable component, Chat Header - customize the chat header with the new HTML & CSS template.

Added: New themeable component, No Chats view - customize the messaging and layout of the view when there aren't any chats with the new HTML & CSS template.

Added: Autofocus the message field on desktop devices, new option to toggle this behaviour with messageField.autofocus.

Fixed: When a user has been removed from a conversation, it will no longer be reported as unread when new messages come in.

Conversation Sorting Via the API, Pricing for New Customers & Bug Fixes

Added: You can now order conversations and users by createdAt and lastActivity via the API when using the API version 2021-02-09.

Added: New pricing model for customers signed up after March 24 2021. If you have signed up before this, then you can remain on the pricing plan you signed up with. View new pricing.

Added: New SDK event for when a user clicks on a desktop notification generated by TalkJS. Docs.

Fix: Link colors in email notifications now inherit their text color.

Themes V2

From now on, you can customize your chat UI further by using the new Theme Editor, you'll have access to some of the component's HTML and CSS with more components being added soon. Read more about the Themes V2 update.

New

  • Customizing the UI with Theme Editor
  • New default theme
  • Ability to use the same theme for multiple roles
  • Custom data in messages (metadata)

Note – Your old themes will continue to work with the new upgrade.

View Themes Documentation

Feature release - 11th November, 2020


  • Added: Analytics to the Standard plan and above

  • Added: Ability to delete conversations via the REST API
  • Improved: App-wide performance
  • Improved: REST API documentation
  • Improved: Inbound email deliverability
  • Improved: FeedFilters ability to filter for users with lots of conversations
  • Fixed: Video preview is now viewable full screen in Chrome and Safari
  • Fixed: The chat UI from not scrolling to the bottom when a message is received and the user has scrolled up beyond a certain point
  • Fixed: Search icon contrast for dark themes

Feature release - 7th July 2020


  • Added: ability to cancel subscription via TalkJS Dashboard.
  • Fixed: ability to show long welcome messages.
  • Improved video preview.
  • Performance and stability improvements of the Application.
  • Improved performance of the Activity Page in the TalkJS Dashboard.
  • Added: a tool tip with date, when you hover over a message timestamp.


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