Conversation Sorting Via the API, Pricing for New Customers & Bug Fixes

Added: You can now order conversations and users by createdAt and lastActivity via the API when using the API version 2021-02-09.

Added: New pricing model for customers signed up after March 24 2021. If you have signed up before this, then you can remain on the pricing plan you signed up with. View new pricing.

Added: New SDK event for when a user clicks on a desktop notification generated by TalkJS. Docs.

Fix: Link colors in email notifications now inherit their text color.

Themes V2

From now on, you can customize your chat UI further by using the new Theme Editor, you'll have access to some of the component's HTML and CSS with more components being added soon. Read more about the Themes V2 update.

New

  • Customizing the UI with Theme Editor
  • New default theme
  • Ability to use the same theme for multiple roles
  • Custom data in messages (metadata)

Note – Your old themes will continue to work with the new upgrade.

View Themes Documentation

Webhook improvements

Added: Webhook event filters

It is now possible to toggle which webhook events you want to subscribe to, allowing you to only listen for events that are useful to your use case.

Feature release - 11th November, 2020


  • Added: Analytics to the Standard plan and above

  • Added: Ability to delete conversations via the REST API
  • Improved: App-wide performance
  • Improved: REST API documentation
  • Improved: Inbound email deliverability
  • Improved: FeedFilters ability to filter for users with lots of conversations
  • Fixed: Video preview is now viewable full screen in Chrome and Safari
  • Fixed: The chat UI from not scrolling to the bottom when a message is received and the user has scrolled up beyond a certain point
  • Fixed: Search icon contrast for dark themes

Feature release - 7th July 2020


  • Added: ability to cancel subscription via TalkJS Dashboard.
  • Fixed: ability to show long welcome messages.
  • Improved video preview.
  • Performance and stability improvements of the Application.
  • Improved performance of the Activity Page in the TalkJS Dashboard.
  • Added: a tool tip with date, when you hover over a message timestamp.


Minor changes & Bug fixes - 14th Feb, 2020

  • Fixed: Sometimes email links were rendered incorrectly in the chat window
  • Fixed: Occasionally the the file drag-and-drop feature would trigger unexpectedly
  • Fixed: From time to time the chat's message field would have the incorrect height
  • Changed: Minor changes to the dashboard to make using it a little bit nicer

Search feature & Bug fixes - 10th Feb, 2020

  • Added: Users can now search for text within a conversation, available on the premium plan and above
  • Added: Improved the styling of the scroll bar for webkit specific browsers e.g. Chrome
  • Changed: Separated the role editor to a separate page to help reduce the bloat in the dashboard. Roles can now be edited by pressing the 'Roles' link found in the top left of the TalkJS Dashboard
  • Fixed: Improved the performance of listing the conversations a user is part of
  • Fixed: Under certain circumstances the scroll bar would't scroll to the bottom of the chat UI for the initial render

We're starting a changelog 📣

Today we're are thrilled to introduce our product changelog.

Even though we work on TalkJS all the time, sometimes it may seem that not much is happening. This changelog is here to improve that very important part of the communication between you and us.

Going forward all the things we change will now be centralized here on our changelog. You can also subscribe to receive updates right to your inbox.